Elow is the letter i sent Carol Ponton describing my dissatisfaction. She called and spoke to me with a tone of disinterest.in her opinion as she stated if you dont like how we handle your case go elsewhere.
Dear Mrs. Ponton,
I have received the paperwork from Ms. Leslie Gaines for the renewal of
our contract for representation in my Disability case. There has been
many problems in the matter which I will describe here. I have had to
put money out of my own pocket for doctor paperwork because Leslie told
me that the firm can only pay for a limited number of forms. This I see
is no where in the contract especially when I see now that i have to
pay back that money if I get approved. Also Leslie talked me into
traveling all the way to Jacksonville to the hearing with SS and now I
have to pay her traveling fees and I never got mine back. At the
hearing she never really did anything to prove my case, she asked 2-3
questions and that was all. It would have been better by telephone like
I wanted to do it. I told Leslie several times that I was not happy
with the way things were going and she would say that I could not get
another attorney, if we didnt want her no one in the firm would
represent me. She also badgered my Dr Dominguez to keep filling out one
form over and over and signing it that he got so angry he just filled
out cannot determine on everything because he had not seen me in a
year. But the evaluation form he originally filled out was not long
after I had seen him and he fired the secretary because of the
harassment. The secretary in that office was nice and did his paperwork
for him and he would just sign it. Now because of the inquisition she
is terminated. I asked Leslie not to forward that unfavorable report to
SS and she said that if I didnt want it sent she could not repressnt me
because it was not ethical. The client has the last say on what is
sent not Leslie. She is supposed to be representing me. I do not answer
to her. It is impossible to contact her and i cant keep track of all
the assistants she has. Its always someone new and no one knows what is
going on. If possible I would like a more aggressive attorney who will
take my case seriously. I do not think Leslie has the time neccesary
to handle my case or the experience. Please feel free to contact me
personally or your representative.
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