Public Storage in bklyn N.Y. On KIngs highway and utica ave are the worst when it comes to customer service. They are crooks just the same. They have increased my storage rental without properly informing me until it was time to make a payment the next day when my items are up for auctions.
I have giving them my proper address more than once and any contact information where they can reach me I spoke to the manager Adriana she is no help at all, very unprofessional she gives no reason why my lock on storage space has been broken why the increrase of my rental fee why all the additional fee the only thing she told me is my balance is due the following day by a specific time then chuckle under her voice as if it was a joke or something when i have over $10,000 worth of merchandise in their storage facility.
They advertise how they have well lit storage space and that the facility are clean they are huge liars. First of all I asked them why they didn't have any light in my space they told me for fire safety. Second they have big giant rats running throughout the facility rat trapps around every corner. I have seen with my own eyes members of their staff going through people storage space taken what they want without being stop or questioned.
They are the worst greediest sneakiest crooks out there they robb you without a gun so think twice before you put your stuff in public storage anywhere they will never get any business from me and i will spread how they are the worst in public storage and customer service.
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