During eleven (11) months in 2010 ICM Consulting was openly sabotaging their contractual obligations refusing to address our concerns about search engine optimization not working properly and refusing to provide us with all appropriate documentation and results including sitemap submission date and confirmation received from the search engines such as Google, Yahoo! Bing, Ask etc.
Moreover, our legitimate requests to investigate if there were any possible solutions to the existing problem and correct deficiencies with the search engines were met with increasing
ignorance, rudeness, disrespectful behaviour and open aggression that finally progressed to ICM Consultings decision to sabotage the hosting of the www.aplusinstitute.ca website as a reprisal leading to business interruption. The requested by ICM Consulting amount of $588 GST for one month extension was the amount normally charged by the Web Hosting re-seller Hostgator for 120 GB disk space 1000 GB Bandwidth with unlimited domains per year - and can be regarded as a form of extortion.
ICM Consulting failure to perform was enforced by using of foul language, profanities and open defamation.
Our requests to restore missing information on our website were met by the ICM Consulting with open threats to:
1. To shut down our website and destroy our website
2. To permanently damage our website using their own resources
3. To make our life a living hell
4. To bring us (APLUS Institute) into disrepute
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