Called to cancel due to house being repossed. Send letter requesting the discontinue of services due to loss of house. This was August or September. My husband just informed me that they are still taking the monitoring fee out of his checking account. We have not been in the house since November 30. Would like our monies refunded. These people are definately ripping people off when they do not follow their own rules.
I now reside in Oregon, but my husband is still in Washington State.
Complaint / Review
Castle rock security
Apx-sai continues to charge us after cancelling
Author: Judith224
Offender: Castle rock security
Country: USA State: Illinois City: Arlington
Address: 2101 South Arlington Heights Rd Suite 150
Phone: 8007057681
Site: castlerockmonitoring.com
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