Called to cancel due to house being repossed. Send letter requesting the discontinue of services due to loss of house. This was August or September. My husband just informed me that they are still taking the monitoring fee out of his checking account. We have not been in the house since November ...
This is a letter I wrote to Castle Rock Security regarding their unethical, thieving ways: Effective immediately, I am cancelling my service with your company for the home security system. I have been a customer for well over five years and have found the equipment faulty and the service ...
I continue to have the same cancellation problems as listed below. Back in 2007 I sent a letter to cancel service and was told I had 2 years left on my contract. I instructed them to keep the letter to cancel upon completion of my contract (May). I have been trying to get them to cancel ever since. ...
Stay away from this company! I purchased my home security system in June from SAI alarm. The sales person was very pushy and required a signed agreement that day with installation the same day. The sales person also stated that a $100 initiation fee was to be waived in my case since I had wiring in ...
While my husband was in the Navy stationed in Norfolk VA, we were approached at home by a sales representative for SAI security. During his sales pitch I had asked him about a contract and indicated that we were planning on getting out of the Navy and moving back to California in a year. He stated ...
I originally signed a 3 year contract with Apex Security for alarm monitoring of my home. Apex provided the wrong debit card number to my bank and the first 3 months were an absolute nightmare trying to find out why they were not getting paid. Soon after this was taken care of Apex sold to SAI. You ...