I was in the middle of a divorce in February and called the alarm company to find out how to cancel. They said my renewal date was 6/16/10, therefore I typed a letter and faxed it the same day 877-724-7719 giving notice to cancel effective 6/16/10. On 1/4 I noticed they are still taking monies out ...
Regarding a home alarm contract I cancelled the contract verbally and via fax. The cancellation was not honored ant the company continued to bill me for the service. After several attempts to resolve the issue with no progress I stopped all payments from my checking account. Since then I have ...
I have made numerous complaints to Cook County State's Attorneys office about CastleRock sSecurity, Inc. That allegedly violate statutes such as automatic contract renewal, consumer fraud, and deceptive business practices. CastleRock is now under criminal investigation and such has been found so as ...
Called to cancel due to house being repossed. Send letter requesting the discontinue of services due to loss of house. This was August or September. My husband just informed me that they are still taking the monitoring fee out of his checking account. We have not been in the house since November ...
From Aug. Of 2006 to Aug. I was with Castlerock Sec. Thinking I was covered with glass brakage and heat dector equipment. The representative and installer, " Jeffrey Preece "for SAI / Castlerock Sec. Put the equip. Up with NO WIRING (not battery operated). I had problems with Castlerock ...
I called on 1/20 to cancel my services with Castle Rock Security. I have more than fulfilled my 3 year contract agreement, I have had this alarm for 5 years. They don't even call when the alarm goes off-line. Castle Rock Security stated that I cannot cancel my services until May because my original ...