Usacomplaints.com » Internet & Web » Complaint / Review: Ty Cohen - Platinum Millenium Publishing - Scam, will sell you a product then take money out of your CC every month without your authorization. #411958

Complaint / Review
Ty Cohen - Platinum Millenium Publishing
Scam, will sell you a product then take money out of your CC every month without your authorization

I purchased a CD on How To Succeed In The Music Business for $6.95. I received the CD and it was in poor quality and scratched through-out the disc. I couldn't even listen to it. I thought oh well, I lost $6.95 and knew I would never order anything again from Ty Cohen. A month later my Credit Card was charged $29.99 to Platinum Millennium Publishing. I had no idea why, I contacted Ty Cohen and he informed me that if you read the fine print when you ordered the CD you would become a member and be charged $29.99/month. I told him I want my money back and he did refund my money. I went to his web-site and attempted to delete my CC and email out of his system, but I was not allowed to. Everytime I would delete my CC info and submit it, the page would refresh with my CC info still on the page, and a warning that I cannot leave the page until I had filled in all the proper CC information. I had the same instance while trying to delete my email from his site. I emailed Ty Cohen and told him to take my email and CC out of his system because I do not want his emails (which he sends out 5-10/day) and I do not want to be charged again. He replied back through email that it was taken care.

30 days later my CC was charged $29.99 again to his company. I called and emailed for over a week and Ty has not gotten back to me at all. Call his phone number and he states that someone will get back to you in a 12-24 hour time period. It has now been 12 days and I haven't heard a thing. I had to call my bank and file a claim to get my money back and CANCEL my CC because I do not want more money charged by Ty Cohen. All this for a horrible quality $6.95 CD.



1 comment

February 07, 2017 07:25 AM
Hi, my sincere apologies for the delay in responding. Should your matter be unresolved please could you contact us as we look forward to issuing you a refund and resolving the issue. Please note that when leaving a voicemail or sending in an email or support ticket, depending on the day and time, it can take up to 72 hours to receive a reply from us. We are open from 9 am to 9 pm Eastern Time Monday – Friday, Email: [email protected], Toll-Free: 1-866-752-9968, Phone: 1-917-720-9874, By mail: Platinum Millenium, PO Box 644, Garner, North Carolina 27529, Kindest regards,
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