» Shops, Products, Services » Complaint / Review: Glamour Shots - Terrible customer service & quality of pictures. #661737

Complaint / Review
Glamour Shots
Terrible customer service & quality of pictures

Reached the Queens Centre mall Style Pictures for my kids 1st Birthday pictures, just since I'd a $100 gift-card directed at me for my baby bath, $100 was at that time $60 simply because they ask you for $40 to get a resting charge (truly to get a 12 months old) the lady who assisted us negotiate in was excellent and pleasant, at this time costs aren't mentioned or shown everywhere, 20-30 mins later along with a restless infant, the shooter was prepared, he was chilly firm and never baby friendly at-all, appeared really stressed and discouraged??? Desired Me the produce the infant grin??? Isnt it his work. They've NO props at-all, I'd a mechanism, teh quantity "1" which was used with a few of the pictures, and these aged blocks were also utilized, the remainder of teh photos were on the sheeton the ground, without any skills? At the moment my spouse and that I were disappointed, WARM and never happy, we attempted to protest to somebody plus they stated to not fear that people want the photos. We waited another 25-30 mins to determine the glamourous picture show on the large-screen with audio, and yes the photos werent so poor, nevertheless just how can an cute infant child emerge bad in images??? It wasnt the images were excellent is the fact that my boy is adorable! The dog owner Kenny, set togetter a breath-taking collection and introduced the great total to become $2,500 and $45 if we needed any enchanced with colorization overlay/blk/wht or sepia. My spouse atthis stage stood up and strolled out, I obviously stated that these costs weren't within our budjet and that I just had $200 to invest. He now dropped all curiosity about us because we werent investing over $1000 and was speeding me and wondering easily had a charge card easily desired to start a credit from their store to fund the photos. I wound up selecting 2 poses and spending an additional $45 to enchance among teh images. 3 months following the photos were obtained I named plus they stated that they werent prepared and needed to call-back the next week simply because they were re ordered, They named the next week and that I selected them up per week later, 5 mins prior to the look close, I settled my stability and quit the shop, after I came among the two images was over-exposed, my kids encounter and top mixed in using the wall, the image was horrible also it was teh one we settled an additional $45 for. I quickly tried calling customer support plus they were shut I named teh folloing evening (Mon) quit a messsage and nobody named me back, I named again Wednesday and could talk to somebody having said that they no further use teh Queens middle mall shop and offered me another quantity, I named that number to become informed that I've to cope with the dog owner kenny again? Really? Why could I do want to cope with them again? Never again, Charisma pictures is just a rip-off as well as their images are actually not all they appear within their site.

Offender: Glamour Shots

Country: USA   State: New York   City: Elmhurst

Category: Shops, Products, Services


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