Usacomplaints.com » Shops, Products, Services » Complaint / Review: Wal-Mart - Horrible Customer Service. #445747

Complaint / Review
Wal-Mart
Horrible Customer Service

Omg!!! Where do I start?! To begin with, I went in to the business on 04/09 to plan a scheduled appointment for my 6month old boy to get images. I needed him to possess some Easter pictures taken along side only normal images.in the leap, the affiliate seemed only a little 'confused.' I arrived to the business while she was capturing a photograph of the woman together with her infant. I nicely and patiently lay down and waited on her. I silently lay as she experienced the images using the client and assisted her choose the bundle that she'd get. Just like she seemed to be finishing up, I realized that a lady along with a guy arrived to the shop with their child. Soon after she was through using the woman and her infant, she switched her focus on the folks that had simply arrived in. Now, brain you. I'd been waiting today for around 25 mins... Simply to schedule a consultation. Therefore, she got her period using the 'new clients' and got their images. The girl determined that she did not need a few of the images plus they experienced an entire dialogue about this. Therefore, Iam taking a look at the full time and about today, Iam obtaining a little disturbed. Therefore, because she could not persuade the girl to consider the remainder of the images subsequently, she set them away and also the lady taken care of what she desired and then left. I merely looked at her (the affiliate). After about another 5 minutes, she moves and becomes her focus on me today. She questioned if she may help me and that I informed her YES! I'd prefer to plan a scheduled appointment for my boy to consider EASTER images. She questioned me after I would really like the visit and that I informed her tomorrow when possible. She questioned how old was my boy and that I informed her six months. She subsequently continued to express that she may do it early each morning since she'll be there and ostensibly, she requires better images compared to different photographers. I kinda gave her a search and he or she stated, I am sorry, I imagine I should not say that. Therefore, she 'created' my visit for 10am on 4/10. Approximately I thought. The next day, I transpired towards the business only a little sooner than I had been designed to display up. Probably 10 minutes earlier. Therefore, I went into walmart and did just a little shopping. I returned and she was inside using the register drawer out. I bumped about the glass and questioned if she was available and child did she have an attitude!!! I chose to withstand it to get a second, I'd like my boy to possess images and they certainly were his 1st. Therefore, me and my mom went in to the business and he or she got her sweet-loving period about anything!!! She actually quit us within the shop together with her register out since somebody named her on her behalf phone and informed her they were exterior and they visited hardees. Therefore me and my mom are resting there, simply baffled. And lastly she returns in. She subsequently continues about how she simply quit her register out as though WE required something!!! I informed her flatly, we did not consider something!!! Therefore, she asks me to complete an application and that I did. She checks the pc and claims that she does not have me planned for today. At the moment, an other woman walks in having a number of children. Arrive at discover, she'd arranged my visit for Sunday rather than the friday-like I required. Therefore, I informed her when it'd be considered a difficulty, then I'd simply keep. She assured me that anything could be ok and we got started using the images. Today, brain you. I needed him to consider Easter pics. And that I repeated it repeatedly again... NOT JUST ONE of his pictures pertained to EASTER!!! She put his history together. The props were FILTHY, it had been only a terrible program! I had been getting upset, my mom was receiving REALLY upset and also to top it down, she got about the phone in the centre of capturing my boyis images and began talking. Then when he did laugh and appear in the camera she did not actually get these pictures!!! He began to get restless and that I informed her that used to donot wish to consider anymore images that I needed to finish the blast. She explained that she'd to consider more images and all of this whoo haa!!! Therefore, I extended to hold back around and that I permitted her to get more pictures. Our boy has become disturbed and exhausted and that I am all set. Therefore, she's huffing and smoking and that I stated, enough! Therefore, after she completed capturing his images, she requires me to the table and enables me to see his photos. Today although I had been previously upset using the proven fact that she'd not consider EASTER images of him, I determined that I'd atleast purchase several pictures that I preferred. Therefore, she's going right through them, ostensibly, designing them the way in which she really wants to of course if I didnot like what she did, she'd get annoyed about this. She actually stated in a sharp tone, YOU WILL GET YOUR IMAGES ANY WAY YOU WOULD LIKE THEM.!! Therefore, at this time, my mom who's about prepared to CURSE the girl, omitted of the shop with my boy. Therefore, I remained there till she got done doing anything using the PC. Whenever we got to referring to the deals, she continues to express the greatest bundle for me personally could be $399.99. I had been like whooooa. Wait a minute. You do not have any cheaper deals than that. She flat-out explained NO! She explained that I could opt for the $7.99 bundle but I'd to make use of his 1st image which was obtained and that I could not change it out. Their 1st image was horrible. He was sobbing inside it!!! I had been like well. I really donot wish that package. Would you find me another deal. She then continued to inform me. As she's going out his various images when I acquired this particular image it'd be $60.00 alone. Easily got this picture it'd be $30.00 for starters image!!! Therefore, she brought me to think the bundle she talked of in the beginning was ostensibly all I really could get. I informed her which was also cost and that I did not wish to invest that much money on these pictures. When actually they did not have EASTER pictures in them. She'd the NERVE to consult me if my mom might assist me purchase these pictures and that I informed her NUMBER! She subsequently went so far as to request if my INFANT'S DAD might purchase my pictures. Today I am pissed off. Used to donot wish to result in a picture since there have been different clients within the shop using their children. But at this time, I had been going to inform her to push these images up her ugly butt!!! So then we review towards the table and he or she reaches playing around... And asked me what I needed to complete. I inquired basically needed to spend all the cash in advance and he or she said I'd to pay for atleast $60.00. Therefore, I ripped out a check and he or she explained to not load it out since she was simply likely to operate it through. You realize the e check factor. Therefore, we decided that I'd spend $60.00 like a deposit for that images. Well, you know what she did. Without me even knowing it. She ran my check twice. And that I wound up spending a $120.00 deposit. Used to donot discover it till after I got home. About the first bill it's $60.00. But about the next bill having a overview of my purchase and copies of the photos I purchase it read: down payment. $120.00. I had been mad!!! Therefore, I named customer support and spoke with a few man. I told him exactly what occurred and he did inform me the shop provided a number of deals. I'm so upset right now that I really could change REDDISH easily was several colors light!!! I told him about her operating my check twice and he informs me she did not. Therefore, Iam overlooking the bills and Iam showing him that SHE DID cost me twice. I appeared about the back of the check and you will discover where it had been ran twice!!! Therefore, he informs me he might contact the shop and provide me a phone back. Imagine what. He could not achieve anybody in the store. And thus he wanted me to contact them back on Sunday 04/11 plus they might stop my purchase. I named the client support amount again to obtain the title and quantity of the area supervisor of this specific business WHICH consultant just offered me her title and explained that I'd to speak with them. I'm really unhappy using the support I obtained there and that I wish to keep in touch with the area manager. Since I really believe that she ought to know which kind of individual she's employed in her shop!!


Offender: Wal-Mart

Country: USA   State: Mississippi   City: Philadelphia
Site:

Category: Shops, Products, Services

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