To whom it may concern:
I contracted with paynet systems for a credit card terminal and services. I was approved and requested a terminal to process charges. I received an e-mail from them requesting I fill it out and approve the charges for the terminal. I responded by e-mail that I was unable to open the e-mail they sent me. I waited a week or so and there was no response. I called customer srvice and it was a very unpleasant conversation and i was hung up on. I contracted with another company and thopught all was well until I realized that they were taking funds from my account. When I called them they said I would have to pay a $75 fe for early termination. I was flabbergasted as they had not provided any services. I went to my bank and rejected the charges. They wwould only reject the last 2 charges so I was stuck with the ones they already received. After many calls they finally closed the account. Now they have turned this into a collection agency that is ruining my credit. I do not feel as I owe them anything as they failed to provide services and were very unhelpful in customer service. I will forward several e-mails that they never answred including the one I could not open.
I would appreciate any help in this matter.
Sincerely,
Karen
georgtown Kentucky
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