Usacomplaints.com » Shops, Products, Services » Complaint / Review: UHaul - Terrible service. #651049

Complaint / Review
UHaul
Terrible service

We've hired vans out of this area twice, and both occasions the broker (Josh? Broker trademark #30534) was really rude. We ought tonot have gone back the 2nd period, but we were in a rush and also the area was nearest to us. "Josh" prevented eye-contact and served just like a * in the table, in addition to out-front whenever we requested him to clear the vehicle of garbage and clean the medial side-view mirrors which were so filthy, they'd have now been a driving risk. The entire vehicle was REALLY dirty and also the atmosphere within the taxi did not function precisely: it just blew on our toes. I named Josh to request if it was damaged and he explained, "Without viewing it, I actually donot understand." I actually donot think him, particularly after he attempted to move off a filthy, trash-stuffed vehicle as suitable!"Josh" also outlined the gas-tank to be more full than it really was: he published "15/16" however the gage was nearer to the halfway level between 3/4 container and complete. Additionally, we purchased a move of packaging record there that ended up to become THEREFORE SLIM, it curled-up and smashed apart such as the cheapest scotch tape available on the market — ineffective! Before we got the vehicle, "Josh" set a $75.00 hold on my card, and my bill stated it had been just an agreement store, not really a cost... Nevertheless when I delivered the vehicle, and also the complete charge found $57.76 and he NEVERTHELESS CHARGED MY CARD $75.00! I'd a sense he was messing around with me, and so I questioned if he'd launched the store and charged me the right quantity. He was frustrated and stated, "I billed you $75.00 and offered you a reimbursement for that distinction." I questioned just how long it'd consider for that reimbursement to publish and he clicked: "I simply set it through. Just how long your lender requires to procedure it's just how long it'll consider. It might consider 7 to 10 times." What!? Exactly what a *! He must have ended the store and charged me THE RIGHT quantity! Therefore, from his terrible perspective, towards the dirty, damaged-atmosphere vehicle, towards the fraud about the gasoline gage and over charging me, WE SHALL NEVER MOVE FOOT INSIDE KINGDOM UHAUL AGAIN! And what is using the $1 ecological charge? I browse the clarification for this about the Uhaul site, also it nevertheless did not seem sensible. We shall prevent hiring from Uhaul — any Uhaul — from below on in... We would rather spend our relatives with vehicles and vans than subscribe to a company which allows JERKS to work with them-and con their clients.


Offender: UHaul

Country: USA

Category: Shops, Products, Services

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