Usacomplaints.com » Shops, Products, Services » Complaint / Review: Purolator - Refuses to honor insurance. #646786

Complaint / Review
Purolator
Refuses to honor insurance

Anywhere within the purolator program there's a container which goes in my experience. They freely acknowledge, they do not know where. They freely acknowledge it bore insurance, they actually acknowledge total problem within the mishandling. Nevertheless, regardless of this surprising entrance of shame they WOn't recognize the $250 insurance state about the box, despite having all of the initial paperwork about the box, showing the insurance.

The main reason they've provided me is the fact that based on the items they don't think that my insurance state is legitimate. They've been so kind regarding provide me $2/ lb. Etc the $250 the bundle was covered for, I'd get $10.

This package included invested item which we recycle. The worthiness we'd have acquired from that container article recycling might have experienced surplus of $ nevertheless to merely substitute the garbage will definitely cost us simply afraid of $300.

This offer was lost and mishandled. I had been known the unmarked division (who had been very useful). I had been informed by customer support the bundle was initially declined (a state that they had no report of), the subsequently had no tackle, and lastly that it'd no means statement. Peculiar because it was delivered on the preprinted waybill and purolator did have the ability to bill me for this phantom cargo.

The kicker is the fact that fundamentally despite acknowledging to losing it, they're charging me for itis shipping, and questioning my insurance state. While all-is stated and completed, I'll be out over $350, since purolator dropped a fully insured package.

I promise never to, actually utilize them again. Actually.


Offender: Purolator

Country: USA

Category: Shops, Products, Services

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