Our in-house estimate ended up being 2000 lbs. UNDER our actual weight. We apparently signed a form saying we agree to pay the actual weight, even though there is a federal law you should never pay 10% over the in house estimate.
The movers showed up 30 minutes late on move out day, and only packed things carefully when we were watching them. They labeled everything wrong. My computer desk was stripped and I could no longer use it.
We were told our items would be delivered in 14 days. Their truck broke down twice. When we tried to contact Victory about the added delay, he was impossible to get a hold of.
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