I ordered Ugg bootson Dec 1 for Xmas. I received a confirmation and order number. I waited 18 days, then emailed them to inquire when I could expect delivery. They assured me they had been shipped. I contacted them a week later and was informed the boots were sitting in customs in the USA. They would not cancel the order as the boots were in the US in customs. They would cancel after I received the boots and was not happy with them.
I received emails from Cyndi at [email protected] assuring me that I would receive the boots, etc. Thanked me for my patience. Then I received email Jan 24 putting me on their VIP list for huge discounts on future orders. I will not go into detail on my response but it was not nice. I canceled the charge a couple weeks ago and I am glad I did. Hopefully I hear nothing else from them! The last email I received was froma man informing me the email account had been closed!
AVOID at all costs, they are thieves!
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