I sent some jewelery my mother left me to dollars4gold in October so that I had money to buy my kids Christmas presents. As a disabled, single mother, I have few resources. I recieved the money for the gold in due course but after 4 months, have not recieved the $352.00 they said they would give me for my diamonds.
I have called several times only to wait on hold for 20 -65 mins, then to be told that they have to inquire in head office a.K.A. The 'refinery' as to the status of my cheque. They have acknowledged that I am owed this amout of money yet say there is nothing they can do to have my money issued and that I will have to wait until 'head office' replies to their inquiry as to the status of my payment.
I am being withheld my money for the ring they have already melted down. I have been denied a Christmas for my kids and I am being denied the interest earned on that money.
D4G should be held responsible for paying out for goods sold in a timely manner, or be held to the same interest and penalties that we the public are subjest to.
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