Usacomplaints.com » Shops, Products, Services » Complaint / Review: Worstell Auction Co - Worstell Auction Company Horrible customer service, Outright rigged auctions. #636016

Complaint / Review
Worstell Auction Co
Worstell Auction Company Horrible customer service, Outright rigged auctions

I went to their auction house in November. Their literature says they "We WANT you to know what you're buying. We WANT you to make an informed decision. We WANT you to come to the sale and get a great deal." Interestingly, the "what to expect" brochure this comes from has now been pulled from their website, replaced with a "coming soon" sign.

I attended their "second saturday of the month" auctions, arriving well before auction time. I got signed in, put down my deposit (they require a $100 CASH deposit before they'll even let someone register to bid), and went to examine the merchandise in the electronics area. While there, I observed behavior wholly contrary to their literature: they had a fat guy with a white goatee screaming at anyone nearby, refusing to let people check computers to see if they had parts removed (when he turned his back, I watched two people pop the side of an Apple imac and find that the thing was completely gutted, just a shell - a SHELL they later auctioned off to someone claiming it was "a great piece of equipment"). I watched this guy threaten to kick someone out of the auction house for "talking down the merchandise" when he was talking to me about the laptops on a shelf and we both observed that every one of them had not just the hard drive, but the hard drive tray, missing.

As the auctions went on it got more and more obvious something fishy was going on. Several of the people there had "special" laminated auction cards on lanyards, rather than the cheap paper ones most people were given. These guys were running up the bids on a number of things, and then stopping bidding when the "spotters" for the auctioneer switched from open-hand to thumbs-up gesturing. These same guys also "won" several lots even though it was obvious that 2-3 other people at or near the front row were still waving their cards trying to bid. At one point they gave away an auction to one of their laminated-card favorites and then when a bidder spoke up about it, the tall blond asshole spotter screamed "get him out of here" and they kicked the guy they'd just screwed out of the auction house.

I'll never go to Worstell again. They're nothing but a fraud.


Offender: Worstell Auction Co

Country: USA   State: Texas   City: Houston
Address: 8424 Hansen Road
Phone: 7139468888
Site:

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google