Usacomplaints.com » Shops, Products, Services » Complaint / Review: Aeropostale - Gift Card Return. #632563

Complaint / Review
Aeropostale
Gift Card Return

My partner purchased our child something special card from Aeropostale for 200 bucks. She didn't need something from that shop and so I visited obtain a return. I'd the gift-card in addition to bill. He purchased the card from his bank card. I spoke having a woman in the shop about the telephone and questioned easily might return something special card and obtain cash-back. The woman said yes we do return unused gift-cards and you will get cash-back so long as you applied your bank card. Nicely after I got towards the shop no body understood of anybody speaking with me and they would need to place it back about the card. I told them used to do not need the card. I subsequently spoke using the area supervisor called Angie, and he or she explained that she'd not have the ability to do something until I'd evidence of us purchasing the gift-card aside from the bill. She stated that anybody might are available in and state they desired to return. I informed her that my partners last four numbers are about the card and that I might have him wording to confirm he's that card. She subsequently stated no we have to swipe card and place money-back on card. After returning and forth together with her and he or she rudely telling me that fundamentally I took the card, I quit the shop. She attempted to describe that she wasn't blaming me of taking the card. 24 hours later I visited another shop and attempted to obtain the cash where I'd the bill, the card, and also the bank declaration showing that people bought the card. The woman explained the card was ended. I named the gift-card division plus they stated that somebody has documented it missing and stolen. Works out the area supervisor had the card deactivated. Therefore today I've a card that's deactivated and that I don't have any cash. I named the initial shop back and informed her and he or she stated she'd to email the area supervisor and he or she might return together with her of how to proceed. Meanwhile my child hasn't had the opportunity to obtain her Holiday and that I am really annoyed of the way in which I had been handled. This seems as though she's stereotyped me and it is being bias. I'm upset my child is annoyed and we've not noticed from anybody about exactly how we are to obtain our cash back.


Offender: Aeropostale

Country: USA   State: North Carolina   City: Charlotte

Category: Shops, Products, Services

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