This complaint was sent to us on a tip from our informant.
I bought two cats from the cattery Vistoria in Poland. Following our agreement I was expecting to receive two show quality cats, but what we got are two pets, a himmy boy who is so long and tall on the leg, with really poor eye colour and bad bite, and a girl who is pretty much the same, although slightly better.
When I received the boy I told the breeder that they were not what I was expecting, I did a gentle e-mail trying to put across both good and bad points the day after we had the boy. I also did not want to be too strong and sudden in my judgement. I got no answer from Vistoria and 6 days later I sent a stronger e-mail saying I really was not pleased with the cats and with the fact that she had not even bothered answering.
After chasing her through a friend of hers, she finally answered offering a replacement for the boy.
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