I purchased a product on-line and i payeed for it with my visa, i was not satisfied and asked for a full refund, this within there 7 day refund policy which is on there website, they told me i would get a refund within 10-15 business days i accepted and waited, they forwared me a recipt showing a refund on 26th october until now nothing has been refunded into my bank account, i asked them about the refund and they just tell me its been sent and showed me again the recept.
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