Loan modification or money back must be pre-approved. We qualified now it's been over a year, and they told us we didn't qualify for the hamp program after all. We asked for our refund and now no one will return our phone calls or e-mails, we can't even get a phone number for accouting, who suppose to have gotten ahold of us over amonth ago. Some of the phone numbers listed are not even theirs, it comes up Verizon. Just want what they promised a refund.
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