This story sounds VERY similar to mine. I recently moved from CA to TX and used Help U Move to ship my furniture and other belongings. They, in turn, contracted with UPS Freight. The day before my stuff was supposed to arrive, I called Help U Move to see if everything was on schedule and was told that the truck was still showing it was in CA. I was then told I would have to contact UPS directly.
Long story short, for a week and a half, all that UPS could tell me was that the truck was "misrouted" and they were trying to locate it. How an entire trailer goes missing I have no idea. Eventually they found it in Columbus, OH and after 2 weeks of camping in a sleeping bag in my new apartment, the truck arrived.
The same trailer that I packed in CA arrived at my place in TX and nothing looked wrong with it from the outside. However, it was a completely different story when I had the driver open it up.
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