Complaint / Review
Apple Movers and Storage
Apple Movers Had to Call 911, Shattered Furniture, Threatened to Leave With Furniture if We Didn't Sign Further Waive

* Sold all of our furniture before the move so there was only a master bedroom (headboard, footboard, dresser, 2 nightstands, mattress/box springs), a dining table and chairs, a china hutch, and about 50 medium sized boxes.

* Took job knowing we had a spiral staircase at new house. Details were listed on contract, so we have proof they knew and accepted the job knowing. Confirmed the job by phone THREE TIMES, including the night before with their manager, who called SPECIFICALLY to discuss the staircase.

* We selected a value of $3000.00 of insurance for potential damages.

* Dropped and SHATTERED our $1800 headboard within 10 min of arrival. First thing they moved onto the truck. (We have a signed admission by the movers that they dropped and broke the headboard.)

* Took 2 hrs to load 2 rooms of furniture.

* Took smoke breaks on the clock.

* After all that, they refused to take furniture up spiral staircase at new house.