I purchased the first Kindle when it came available for $359.00 plus the extra battery, plus the extra light, including cover. I have less than 20 books on the Kindle and the screen has gone bad. In contacting Kindle it cost me $18 for no assistance, except a phone number which I called and was connected to India who advised so sorry! They could sell me one for $89. Why when this one was less than 2 years old with an additional investment of $200 in books, plus battery, plus, plus, plus.
What a racket. Than I cannot find a complaint form or address to advise Amazon, thank you for being here. [removed]
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