Complaint / Review
Stream Energy
Residential Oneyear contract from Sept 27 thru Sept with rate. 1060/kwh, but they charged. 1190/kwh on March thru May, and. 1150/Kwh on June- July

I renewed one-year contract electrical service to my residential from September 27 thru Sept 27 with fixed rate. 1060/Kwh to Stream Energy.
But on March-April-May three months they overcharged to. 1190/Kwh, we did not notice because all those bills are still low, and the months June and July they again overcharged. 1150/Kwh, by this time the cost of consumed electric are too high to compare to same months of year 2009.
I called them today (July 2) to complaint, the Representative HIRAM took my complaints to their Financial board and promise return in 5 days.
This is second time since I have 3 year contract with them. They charged higher rate, I complaint, they asked contract papers which I had been signed, I don't have it, but the saleman gave me a witness to make them to refund.