Usacomplaints.com » Shops, Products, Services » Complaint / Review: Iuniverse POD company - Steer clear of this company if you want to get published&not unpublished!. #595566

Complaint / Review
Iuniverse POD company
Steer clear of this company if you want to get published&not unpublished!

I am the author of THE OAKLAND COUNTY TRAGEDY. A book about a terrible crime of arson that claimed the lives of five children who happened to have been my neighbors for years. The purpose of the book is to expose the truth about what actually happened at that home, and the fact that an innocent man is in prison doing life for what was obviously someone else's doing.
The story about the author of "BETTER NOT BITTER" rings eerily similar to my own nightmares with iuniverse. It was as if i were reading my very own story written by someone else!
The problems first started with their severe lack of competence, and the repetitive mistakes that seem to keep on popping up despite the fact that i've already paid to have them corrected. Some of which I didn't make in the first place!
Once the book became available online (with no input from their marketing department whatsoever) I was impressed by the international online exposure that it was getting. After quite a few months worth of this type of exposure I was puzzeled by the sales reports (when their website is finally allowing me to check). They were unrealistically low, and I had my suspicions of my sales reports being fudged or not being made available at all!
They claim that they can't track the sales from other outlets such as Amazon, Barnes & Nobles, etc. Yet I constantly see how Amazon and others sites are getting copies of my book and then having to order more.
During the end of the quarter, when authors are supposed to be able to check on the sales history of their books, their website is always conveniently down and the information is not available to them. This is a perfect opportunity for an unscrupulous company to take advantage of the authors sales and pocket the royalties.
Also, I too was e-mailed by none other than mr. Eugene Hopkins that someone made alligations that there were things in the book that weren't true, and that this was the sole reason that they were going to take the book off line. Even though this company is not responsible for any of the content because they did none of the editing, they chose to let one single phone call from a person that a lot to lose from this book being made public cause them to breach their contract with me.
Once he promptly removed it from the web, he became impossible to reach, and would not respond to any of my e-mails or phone calls so that I could substantiate my claims or address whatever the concern was because Eugene sure didn't tell me specifically.
In my opinion these people are nothing but crooks, and we authors need to get an attorney to file a class action lawsuit against this company.


Offender: Iuniverse POD company

Country: USA   State: Indiana   City: Bloomington
Address: 1663 liberty dr, suite 300
Phone: 18002884677

Category: Shops, Products, Services

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