IUniverse has been ripping me off since I published my book in 2007. They have failed to, or intentionally have not, accurately tracked my online and in-store (Barnes & Noble) book sales.
Their Star Program requires a certain amount of retail books to be sold, which I am certain I have met, yet they continue to tell me that I am not eligible yet.
Based on my calculations alone I have near double the sales they are reporting. Their web site is antequated and usually months behind in sales tracking.
I constantly get the run-around on my numerous email and phone inquiries, yet they constantly hound me (with phone calls from foriegners I can hardly understand) to pay them to promote my first book... And, they want me to publish my second book with them!!!
I understand that they are a business... But they put the author third or fourth wanting them to seel their own books or pay them big bucks for little return.
Stay clear!
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