Please be warned; do not do business with this company. Fraudulent & deceptive advertising service campaign is this company's expertise.
This complaint is referencing a marketing & internet advertising company. Russell Spence, a salesman at Supermedia/Idearc Media, cold-called and emailed my partner and I, introducing some marketing services in Aug. 2009. We said we'd think about it, he persisted severally via calls and emails; we eventually decided to take a look at it. He then said for starters we could give a verbal approval to commence service; I asked if I could give the verbal approval but have some docs sent to me to review and then decide if to proceed or cancel, he said we could. So I gave verbal approval Aug 27, then he disappeared. Called him for days, left voicemails, no response. Then a letter came in the mail finally on Sept 14 with presorted mail timestamp 9/8/09 acknowledging the verbal authorization; service to commence one month later in October.
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