SCAM ALERT: TrueVine Home and Office Cleaning Services Dallas Texas
A house and office cleaning service business based in Dallas, TX calledTrueVine Home and Office Cleaning Services has been heavily advertising a flatrate cleaning service in the Dallasarea. Beware of this company.
The company advertises a flat rate cleaning service, promisesto provide their own cleaning supplies and leave a clients home or office totheir satisfaction. Truth is, complaintsare being filed against this company all over the Internet.
This company is headed by a lady named Debra, who books allcleaning appointments. Several complaintshave been filed against Debra and TrueVine Home and Office Cleaningservices. Complaints filed span acrossseveral areas as follows:
The company does not make an effort to pre visit the home oroffice, therefore blindly enters into a contract not having specified the scopeof services.
The company is often late causing conflicts in schedulingand tying up the homeowners or office owners time.
The cleaners are rude, and do not attend to the needs of thepremise owners.
Cleaning quality is absolutely poor
The number complaint? The company asks for the payment up front as they enter thepremise. They claim that their customersdo not pay them after work performed. However, it has been reported repeatedly that the company takes thepayment upfront, barely spends time on cleaning activities and leaves theclient totally unsatisfied.in fact, most of TrueVines business is new.inother words, they do not receive repeat business because most clients arecompletely dissatisfied with their services.
They advertise a flat rate which is lower compared to marketaverages. This should raise a flagimmediately according to several homeowners we interviewed.in addition, when a company asks for money upfront, it should raise yet another flag. Finally, they ask for ALL CASH PAYMENTS therefore leaving no signs andtraces of anything. Services renderedcannot be proved.
Several complaints have come in indicating the cleaning teamis careless, leaving the premises wet, and with dirt and dust scattered. Complaints also indicate the cleaning companydoes not pay attention to detail at all, and does not clean several areas ofpremises that require cleaning.
When asked to do something, the cleaners are rude and do notpay attention.in many cases, they havesimply fled the premise after finishing the job. When the owners have asked to walkthrough ofwhat they have done, they turn defensive, pick up their supplies and leaveimmediately. After all, what incentivedo they have to stay back? They already have the payment!
Their website: http://truevineservices. Vpweb.com/
Online Ads: http://www.kwikdaily.com/daily-deal.php? Coupon_daily_deal_id_select=coupon_daily_deal_4bb015254881d835754
Craigslist Ads:
Http://dallas. Craigslist.org/dal/hss/1739089807.html
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