Note: This originally happened a year ago. I came across this website and believed I'd alert everybody as there is no-follow through by nearby or national administration.
I initially visited this location since I'd a check-engine light on. They explained that I required fatigue function (catalatic coverter, egr valve) which may correct the issue. Well, after buying up my automobile (about $2,000.00 value of 'function') I easily discovered that I still had the initial issue that I visited Midas with – the check-engine lighting continues to be on. It didn't seriously immediately but did etc my push from Lake Jackson to Angleton. Therefore, I visited AutoZone and had the machine scanned. The printout confirmed that there have been still issues with the EGR system.
The Midas bill confirmed 'function' completed about the EGR system. I'm like I've been brought down a route of costly repairs formulated by performing without my automobile, and also the problem that we was informed was fixed still exists. Additionally they'd a notation about the Midas bill “Items Rejected By Customer”. These were not ‘declined’ by me since I had been informed the function which was being completed would correct the check-engine light problem.
I created a because of spending about $2,000.00 without any quality to my issue. I had been later approached with a Houston-centered Common 'Supervisor' who required I return to possess the problem resolved. I did so and was fulfilled from the operator, a guy from the title of John. He was clear he just operates an honest company. I quit my car in order for them to analyze. I had been approached 24 hours later and informed the issue was identified. It was an EGR valve (that was suggested from the AutoZone check aswell). I did so notice to myself which was among the components that was not looked after about the first bypass. I delivered John’s phone and he I would like to understand the facts, after which dutifully recommended that though Midas was adequate to displace some components free of charge the final period, these were likely to cost me for that one, $119.07, to be able to correct the issue. He explained they'd have to generate the vehicle to ensure anything was ok, etc, which I really could choose it-up later. I got home from Houston afterwards that dya and examined my automobile which my boy acquired for me personally. I regret to express that I had been not amazed after I noticed the Check-Engine lighting was still lit.
I returned to AutoZone to obtain another check completed and, nicely, exactly the same problem continued. Does not Midas recheck their function? Do they examine the check rules to determine when the issue (s) nevertheless continue? Are they truly carrying it out? If they're, is the fact that Midas using substandard components or work? Am I a target of the experienced upsale?
I'd originally required a component only at that area, also it would be under $500.00. I ought to not need listened after I was approached to truly have the additional repairs that have been required (I had been informed) to be able to correct this problem. It had been likely to save me cash, etc.
At this time I've compensated, in great religion, $2030.57 to Midas, Lake Jackson, TX; nevertheless, no quality to my problem. I can't view myself returning to that particular shop, and that I am onthefence regarding whether I will visit another Midas. It's been nearly annually and that I still won't visit a Midas.
I'm posting this in desire that no body else gets consumed too.
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