I originally thought I had been obtaining a great deal for $204.00 to wash my rugs. Nevertheless, Discovery Bay Carpetcleaning broken a place of my rug and guaranteed to pay me $75 in repairs which were required. After producing repetitive demands for reimbursement in the past year, I still haven't received compensation.
I'd never had my rugs cleaned before, since my rugs were pretreated after I created my house. Tony Hemenes, who owns Discovery Bay Carpetcleaning, was really rude and accused me of getting the spot about the rug beforehand. I told him when the spot was there beforehand, then I'd have described it-like I stated all the additional pre-existing carpet spots. When I questioned him concerning the standing of my compensation, he charged me to be "hard-up" for the money. I've never been insulted with a company before and wish that I never experience someone else like this again.
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