Usacomplaints.com » Shops, Products, Services » Complaint / Review: Magic Jack - They offered a free 30 day trial and specified funds would not be taken until 5/31 and they were taken from my acct. Immediatly I cancelled right away after waiting 2 hours for an orde. #584546

Complaint / Review
Magic Jack
They offered a free 30 day trial and specified funds would not be taken until 5/31 and they were taken from my acct. Immediatly I cancelled right away after waiting 2 hours for an orde

On Friday 4/30 I went online to check out magic jack. They offered a free 30 day trial. They also stated that no funds would be taken from your debit/credit card until 5/31

When you click the final button the next page said they were taking the funds that day 4/30. I went off their website and checked my bank not one minute later and the funds had been subtracted from my acct.

I contacted magic jack and told them I could not do this as it would cause me to bounce my checks that had already been sent out. I had to wait 2 hours to get an order number to even be able to cancel the order and when I did I was told it would take 3-5 business days to have the monies returned. I live week to week and cannot afford to wait on $50.00 to be returned to my acct. And I believe that this falls under False Advertising. I don't understand how they can take your money that fast yet it takes that long to put it back in. All in All I think this was wrong to advertise telling you one thing and doing just the opposite.


Offender: Magic Jack

Country: USA
Phone: 2814041551
Site:

Category: Shops, Products, Services

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