Complaint / Review
Magic Jack
Magic Jack Plus Still needs Router - was told I would get free but did not

Two MAJOR issues

1 - I was sent an email that I would be able to upgrade from Magic Jack to Magic Jack Plus FREE.

I was charged over $69. I complained and was told they would get back to me. They did not. What a fraud.

2 - All the commercials show Magic Jack Plus as working without a computer. It shows ONLY plugging the MJ into a wall outlet and a phone into it. But. IT REQUIRES a modem or router that is never shown or talked about on TV or internet ads.

I tried to return it and the original MJ and was told I would be sent information on how to get all my monies returned. This DID NOT happen either.