I made the unfortunate mistake of hiring this company to help me with an IRS issue I had after the IRS put a lien on my house, in December.
I had several tax help numbers and was looking for a representative named "Brian". Well by accident I called Progressive tax group (i didnt know it at the time) I asked for "Brian" and was told there were quite a few people that worked there and he may have been on the phone "let me help you". That was the first lie! I explained my situation and was told "no problem we can help you". I had to let them take an immedate withdrawl of $2500.00 to get started. My dad went to the bank and deposited the money in my account and PTG stayed on the phone with me until my bank verified the money was there. They took it out immediately! I heard nothing for a month, I had a very bad feeling about this and then I got a phone call. It was a new person from Progressive, apparently they hired a company to take their payments and process them and this company would not release my money to them so I now had to fill out these papers that they faxed to me saying that I wanted my money released to Progressive right away or Progressive would drop my case and I would file legal action against this company. I signed the papers and faxed them to the 2 different companies involved (I still have their names and numbers). Two weeks later I get a phone call from a totally different person at Progressive, he told me that I was 1 of 4 people that had not transfered the money. I told him I did what i was told and fax the papers over and how did this become my problem! I explained to him that because his company hired a bad company didnt make it my problem, in almost 2 months now the only thing they have done for me is drag me into an issue that is none of my concern. He told me to loose my attitude and if I didnt they would drop my case!
This issue got worked out and then I was told Grace Cheng would represent me. I called her 2 times in 2 weeks to talk to the person "working" on my case and find out what they were going to do. When she finally called me back she told me to stop making my installment payments because she needed me to go into "default" with the IRS so that she could renegotiate my case. I then got a packed of information to fill out, which spelled out my whole finacial life! Two months passed and I heard nothing, then Grace Cheng called me at work. She tried to tell me my cell phone was shut off I explained to her I just got off my phon and no it was not shut off, she then tried to tell me I got a 6,000 or 8,000 dollar raise this year from my employer! When I stopped laughing and told her NO I did not she said yes I did and I better read my pay stub. I then informed her that she could not read my pay stub she was looking at my pay before taxes were taken out! My "so called" attorney could not even read a pay stub! After this I never heard another word but things moved fast. I got a phone call from the "Brian" I was looking for in the begining and when he found out I got stuck with this awful company he told me about Rippoff.com and wished me all the luck in the world. After reading these stories I then went on a phone called frenzy call Grace Cheng. You never get her its always a voice mail saying she will call you back in 24 to 48 hours. 4 days later I still heard nothing!
I then received 2 certified letters from the IRS they were going to levy my pay and bank accounts! I called Grace again, left a message saying what was going on and that I read all about her and I would get an attorney to come after her if she did not call me back! I called back and asked for customer service (which is non existant) and told them I read all about them and how do they claim to help people when they just make things worse and that some better make Grace Cheng call me back.in the mean time I called the IRS and explained the situation, I got a great lady and she lifed the levy and reinstated my payment plan and helped me get the Power of attorney off my account. She advised me that all these so called tax help companies are all the same and not to trust them. I got off the call with the IRS and who calls but Grace Cheng! I told her she was FIRED and that I wanted my money back immediatley since I was informed by the IRS that she only contacted them 1 time in January! She then tried to tell me that I owned 2 houses and thats why she couldnt help me. I told her she was a liar and if she bothered to call me she would know that. I have 1 house the other house was my dad's! She kept talking over top of me and said she was not a liar and asked if I hired someone else. I told her no I had to fix this myself and she is a liar and she was stil lfired and send my money back since you did nothing for me!
With that I hung up! I want to help put these people in jail. I want to get my dad's money back that he gave me. Please anyone out there who was thinking about using this company... Dont. You are better off doing it yourself.
If anyone is starting a case against them I WANT IN. I am going to contact the CA bar association and the BBB. Please contact me if I can be apart or help with anyones case against them, this is a scam and needs to stop.
0 comments