Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sears / Whirlpool - Whirlpool should stand by their product. #581041

Complaint / Review
Sears / Whirlpool
Whirlpool should stand by their product

I'm processing a using the Better Business Institution for my Whirlpool Cabrio Machine Design WTW6600SB2, Serial Number CU3270098 which was bought from Sears on my Sears cost in late June for $1200 as well as the price of the 5-year warranty that's efficient with this machine for another three years. I've invested a lot of time about the telephone to more figures that I will depend and all I get may be the runaround and another quantity to call. This machine is just a orange. I documented issues to Whirlpool when it had been 10 weeks old. It's not worked precisely since I have got it. It's shredded and cut blankets and apparel and contains routinely not worked properly since I have obtained it, and also the garments aren't returning clear and therefore are horrible. I'm really happy with my washing as well as for the very first time in more than 40 years and 15 Whirlpool Units I'm embarrassed of my laundry. I have now been a faithful Whirlpool operator for more than 40 years and that I haven't had an issue such as this. The control screen continues to be transformed three times and also the system top needed to be changed. The primary handle has additionally been replaced. The remaining joint about the cover is damaged totally in two and also the cover isn't mounted on the machine about the left-side and that I am informed they wont do the repair simply because they can't-get the previous joint out and they'll not substitute the most effective. This can be a dangerous security problem. I also provide big bits of steel slipping in to the machine in the top onto the clothes when it's operating and staining and destroying the clothes or blankets the items property on so when I take away the clothes all of the steel items have been in the underside of the washer. Today I'd still another support phone and also the tecnician raised the most effective of the machine and also the entire the surface of the inside steel is disintigrating and falling-off in big items in to the machine onto the garments. I named Whirlpool all over again a week ago and spoke to Boss Mary Housley and also the quantity she offered me is 866-640-7146, Ext. 3660 and that I called the amount also it did not undergo, and so I named still another quantity again and was handed a boss again and that I wasn't assisted again. I really had the specialist below fixing the machine all over again after I named. I'd been with no machine since early September and needed to delay all over again for components. I'm ashamed and incredibly furious that I've been treated this poorly by Whirlpool as well as by Sears when I have now been a faithful Sears client because the 1970's. I am really upset concerning the method I've been handled. Whirlpool must uphold their item. I'm a senior on Impairment and that I haven't been treated fairly.


Offender: Sears / Whirlpool

Country: USA
Site:

Category: Shops, Products, Services

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