Complaint / Review
CIC Consumer Credit
Fraudulent Charge for FREE Service INTERNET

The above number is accurate and working as of 10/14/03 12:00pm central time.

I received a charge on my account and found this website in my attempt to find a phone number for this company. My issue is that I continued to be charged the "annual membership" after I cancelled my account&AND RECEIVED MY INITIAL REFUND FOR THE YEAR 2002!!! Don't be fooled—they charged me in Nov. 2002 and I called, cancelled, and got a refund. THEN THEY CHARGED ME AGAIN IN 2003!! Be very wary of these companies—their tactics are deceit and avoidance—and deliberatly inaccurate recordkeeping in order to feign ignorance.

Also, the above number is accurate, and I was on hold less than 15 minutes. Be sure to track who and when you spoke to someone. I was able to get me refund, AGAIN, although on a pro-rated fee structure. I was charged $0.22 per day for this "service"—and I did find that my correct e-mail was listed with this company—but no "credit alerts" were ever delivered to me. (During this year alone I took out two loans and paid off over $50,000 in credit card debt.) You would think those would qualify for credit monitoring.

It sucks but you can fight it!!!