My family has been with Terminix (pest control) for almost a year. We signed a contract for a year and we hated it. They would never arrive on time and each time they came, we had to pay $100 extra despite the fact that we already paid for everything.
Now, today, they came and told my daughter (13) that we had an appointment. I wasn't home.
She told Tertminix that we didn't make an appointment and that we weren't home. So, the guy, said some stuff and my daughter signed it even though she was only 13!
She didn't know a thing and now they are charging us $100 tax even though they didn't even come up.
Are there are suggestions on how to explain to Terminix that the guy didn't come up and that we're not paying the amount? I am outraged.
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