Usacomplaints.com » Shops, Products, Services » Complaint / Review: Dollar Tree - Assist. Manager -Julie. #575184

Complaint / Review
Dollar Tree
Assist. Manager -Julie

In the Lapeer Michigan Dolllar Pine Shop, March 30, I had been returning extra products, which were from the 100 individual, baby. An extremely good cashier, Emerald was her title, was excellent and useful. She was checking items to be delivered, as and so I understood just how many products, I'd to purchase, as a swap. Another cashier, I don't understand her title, explained and Emerald to simply quit what we were performing, and also to transfer the point along! She was really snotty, and so I told her, I'd to understand just how much to purchase! And so I continued with Amber counting the itmes, after which we agreeed on 52 products I had a need to purchase. I cheerfully stuffed my shopping cart software. Next was the wost evening of my entire life in decades, I had been verbally assulted by an associate store-manager, Julie. I had been informed by her, (Jules) that a few of the products I had been returning, were UTILIZED, in the babyshower, (they were about the platforms and used) and that I was attempting to "swindle" her. These were glass candy recipes, with glass covers. I'd bought more than 50 of them and was returning 12 of these. I had been standing there with nearly $1,000.00 in Money Tree reciepts, bought over a-6 month interval, and was surprised at how I had been being handled. I'd reciepts for the products I had been returning, and he or she wasn't involved, in those days. The shop take a look at point was complete, I had been really ashamed at how I had been being voiced to! And so I questioned Julie, if she'd an toll-free amount, I really could contact to corporate, to complaine about that issue. She took the Buck Tree.com document off the take a look at stay, and essentially put it at me. I expected her again, nicely, to get a telephone number, that used to do not need togo online, and he or she subsequently stated, "Well many people do possess a pc and web." Again, I had been surprised as of this perspective, like I had been an undesirable individual or what she was thinking I don't understand... I informed her that I certainly do have braodband, but, I needed to contact the moment I acquired to my vehicle. Therefore, she subsequently ripped the document out-of my palm, so quickly, she reopened, a therapeutic split, to some finger-tip. I had been mad, as this injured! I felt like going nuts. But I didn't. Therefore She circled several on that same document, and put it at me, once more. Next an item, I actually believed was a Buck Tree item, (bunch of wooden clothes-pins) was found within the retured products, by Jules, and he or she requested another woman who had been operating at that time, "is that this mine? I 've never noticed it, perhaps you have?" and snotty like, they both stated "NO it isn't mine". Julie put the bundle of clothes-pins at me. She managed to get obvious, these were not really a Dollar Tree product. I told her I had been sorry. After I packed all of the extra celebration products up, I had been really exhausted, also it was an error. Her response was "Like certain". I simply kept banging my mind in shock... I nearly expected basically was on a hiddencamera display... While all of this bickering, was happening, and that I had been assulted by Jules, another cashier, from the title of Emerald, was so ashamed, you can view it in her eyes, and facial expressions. She was therefore excellent with my in the beginning. Every time verbal assults were dished out in my experience, she'd take a look at me (Emerald) with disbelief, and surprise. She was therefore very useful and good. Our itms were loaded up and and I thanked Amber to be so nice, I informed her when I named Dollar Tree corporate, I Would tell them about what simply happened, and particularly how nice, and skilled she was. I quit the shop, and was within the parking lot. I had been launching my products into my vehicle. I had been straight before the shops opened doorway. Clients, strolled out after me, a two of these, I understood. They stated they might not think the things they noticed within the shop, and that I was definately suppoed to contact Money Tree company headquarters, and document a formal demonstration. Next, I experienced the individuals chair of my vehicle, and named the organization telephone number. When I was about the telephone, both snotty woman, (who had been smoking) and Julie arrived exterior, and were travelling gathering shoppingcarts. These were strolling by my car, and that I was concerned of further assault, and so I rolled-up my widows, and began my car. I needed to accomplish my phone and become secure. I had been definately worried about them nearing me in parking lot. I believed which was the best point to do. I finish my phone and quit the parking lot without any further issues. The very first woman I talked with was excellent, requested me to inform the whole tale, and listened. After I had been completed, she stated she was really sorry and guaranteed me an area supervisor, might contact me. 24 hours later, nowadays, she did, and her name is Robin. She also was excellent, and guaranteed me the problem could be handeled. End-of tale, as of this moment. What I really hope is, no additional individual, actually needs to be handled like I had been by Julie. She's no right, being in customer support, interval.


Offender: Dollar Tree

Country: USA   State: Michigan   City: Lapeer

Category: Shops, Products, Services

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