Complaint / Review
Dorel Juvenile Group Inc
Safety 1st Knowingly Sold me wrong items with no return policy

I have a PINK Winnie the Pooh Walker and needed a replacement seat pad, I ordered a pink seat and a green seat for the model i have. When they arrived they were both green, after about 30 minutes on the phone, i was informed they did not have a pink seat, even though when i ordered it, i was assured it was pink, i have been billed and they do not have a return policy either. Had i known this i would not have discarded my stained seat and tried to get it professionally cleaned. Now i have 2 green seats and a Pink walker, these clash and i am out the cost of the wrong color seats. Very nice and helpful when i placed the order, but no help at all when i called with the problem. They basically stole my money knowing they did not have the product i ordered and then telling me they had a no return policy.