Usacomplaints.com » Shops, Products, Services » Complaint / Review: Extra Space Storage - A laid back pleasant staff who is not interested in providing outstanding service. #566665

Complaint / Review
Extra Space Storage
A laid back pleasant staff who is not interested in providing outstanding service

A relaxed nice team who's not thinking about offering exceptional support.

1. While obtained estimate over telephone, no reference to extra insurance costs.

2. Free utilization of truck required months to guide ahead of time & after I went to area to get reserved vehicle, it had been broken and unavailable. No call to me to cancel my reservation. I became popular work and organized our entire week around that reservation.

3. The workers can use some surprise trips by undercover rankings clients delivered by headquarters.

Itis not that anybody is rude, itis they obviously don't have any curiosity about being great in the support they offer.

I'm totally disappointed every time I visit this area.

I'll visit a fresh space for storage with another organization.


Offender: Extra Space Storage

Country: USA
Site:

Category: Shops, Products, Services

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