I have been a loyal shopper of this establishment for several months, during which time I have purchased most - if not all - of my groceries here. On September 5, I witnessed the most horrific display of ratty customer service that I have ever seen in my life.
While checking out at register number four, I noticed that the clerk behind the counter was inaccurately weighing my greens. He was pushing his hand down on top of my collards while weighing them so that they ended up weighing 5 pounds instead of 1 pound, all the while thinking that I had not noticed his attempted ripping off scheme.
I politely requested to the cashier, whose nametag read Benji S., that he void the collards and re-weigh them properly, so that I will be charged the correct amount. He not only refused to do this, but he also denied any wrong-doing, despite the fact that I clearly saw him pushing his hand down on the scale, and even captured the image of him doing so on my new wireless camera phone.
Benji demanded that I pay him the full amount for my groceries and leave the store immediately. Of course I did not want to pay for 5 pounds of collards if I only had 1 pound in my possession. Being the calm, rational person that I am, I thought that perhaps a compromise would be in order. Perhaps I could return to the greens aisle, and add 4 more pounds of greens to my bag, so that I am at least receiving that which I have paid for. Benji refused this request as well, continually getting more irate by the moment. He then told me this was my final warning to leave the store, and if I did not leave he would pee in my hair! Gross!
What kind of store would allow their employees to treat customers in such a manner!!! This is an outrage! I will certainly never shop there ever again!
May the public be officially informed that this company is lacking in every consumer-friendly ideal, and should thus be boycotted to the fullest extent of the law!!!
0 comments