If you are thinking about working for Mastec I would advise you to look elsewhere for employment. I was recently fired from this company, which I may add that I am not upset about this because there are much better opportunities in this world than working for this corrupt company. During your interview you are promised the world, while in reality there are very few employees who make the money that you are promised from the start. I was told that first year income would be in the mid 70's. I don't know who ever made $75,000 thier first year with this company but you are not going to make this kind of money with the work they are giving out here in the Waco Texas market.
During training you are paid $10 an hour and you are only working 35 hours a week, this lasts for 5 weeks. 2 days a week you ride along with someone to get hands on experience, basically you become a tool chaser for the technician and are expected to learn the entire job by doing this. Once you are released from training you are given nothing but installs, this is where you make good money. All of the senior technicians are given upgrades, this is where you do not make good money. Because of the work you are given and the work the senior technicians are given there is hate and discontent between the ranks of employees. Now froma company standpoint I can understand this because the new employees are paid less for an install than the senior technican would be so it makes sense to give the high paying work to the new guy.
You, as an employee, are expected to pay $40 a week for the truck to be able to drive it home. They say that this cost covers the increase in insurance to drive the company after hours, while not likely it is taken out of your check. If you get your backup, this is the detail of your work for the previous two weeks, watch it like a hawk because they do charge backs on a regular basis. If you do an install or a service call and someone goes back within 90 days you are charged back, even if it is faulty equipment which you had no way of knowing becuase it may have been working when you left the customer. These charge backs are $10 a pop and can rack up very quickly in any given pay period. Lost recievers are another way for Mastec to make money. They rely on an outdated service pack that they are able to type in a receiver number to see if this reciever is active. This computer program is not at all accurate. While I am sure that some technicians may be able to lose a receiver which is roughly the size of a VCR but it is not going to happen often, these are not something that you would misplace. For a regular HD box you are charged $105 and for a DVR you are charged $210, this is taken out of your paycheck, you are told to sign the release form or you will be fired. I am very good about my paperwork and have every work order since the day I started with this "business" and on multiple occassions I had to go back through my paperwork and show them that I had indeed installed this receiver and give them the address for this piece of equipment. Now that they have fired me they are telling me that I am still missing 2 receivers which they will no doubt take from my last paycheck.
The main reason for my writing this is to tell my story as to why I was let go. I was told that I was going to be paid piece pay meaning I would be paid for everything I do within the company. I was given a custom charge sheet that listed the additional charges for additional outlets, various types of mounts and other equipment. I was at a customers home and they needed 2 outlets installed so I charged them the rate that was listed on my custom charge sheet, the customer wrote me a check for the total amount and I went on with my day. I had no way of knowing that I had done something wrong here becuase I was getting paid for the work that I performed. I was fired for taking money from a customer becuase I was supposed to call in the payment and give the company this money. If this were the case what would be the benefit for me doing the extra work expecting to get paid for what I had done? When I was told about my improper actions I was told that what I had done was illegal. I tried to explain that I did not know what I had done was incorrect but was given a 3 day suspension pending termination. I was brought to my home in the company van, which I was paying a weekly rate to drive, unloaded my personal belongings and watched at someone who was not a supervisor drive away. Keep in mind that there were tools, a meter, and recievers tha tif they come up missing I am expected to pay for.
I get a call explaining that I was terminated after my suspension and was told that I need to report back to the office the next day to turn in my tools, meter, uniforms and an explaination as to the location of the 2 missing recievers that they were unable to find in my van. I explained that I had left the tools and meter in the van when I was dropped off but now I will be expected to pay for the lost equipment. As it turns out I will not be getting a final paycheck becuase I did not take everything out of the vehicle before I let them take it so that I would be able to keep eyes on everything that I had signed for intially.
The bottom line is that this is not a "business" that can be trusted. I could go on for hours about the way management treats their employees, such as having your superivsor call you a liar over the phone and yelling at you because he was not smart enough to look into an issue before he picked up the telephone and dialed your number, but this is not the type of behavior I will condone nor will I be willing to stoop down to their level. I am just putting the facts out in the open for everyone to read if you are smart enough to do a little research on the company that you may be thinking of working for. I only wish that I had done my research before I wasted these past few months of my life. If all else fails I did get my SBCA certification from these people and a little good experience. Most importantly I learned to do my research on a company before I even waste my time going to the interview.
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