Complaint / review text:
I signed up for eharmony a few months ago. A month after signing up I begun receiving unsolicited publications to my home. After receiving multiple months of publications I looked into why I was getting them. It turns out that eharmony sold my private information to a third party who in turn began sending me items.
I contacted eharmony and was told that I elected to have my information sold to third parties to which I replied there is no way I would ever agree to something like that. The customer service representative told me there was nothing I could do and that she can provide me with the information about cancelling the subscription. I asked her what could I do about my private information now being bought and sold like a stock she said there was nothing I could do about it.
I have filed complaints with the FTC and the Attorney Generals Office in California. Its a shame because up until this point I had nothing bad to say about eharmony. Sure, I didn't find the love of my life but it was a gamble and I was willing to accept that when I joined. But I would dissuade others from joining just for the simple fact that eharmony looks at their website as a database of names to sell off to the highest bidder.