Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sofa Mart - Terrible customer service. #539857

Complaint / Review
Sofa Mart
Terrible customer service

I'm surprised in the salesmanis apathy. While coming within the shop, I had been not welcomed, I searched around at caffeine and finish platforms as well as in doing this, situated the salesman resting on the sofa, speaking with someone else, who had been not really a client. I expected him to get a group of caffeine/finish platforms within the $300.00 cost range, he explained they didn't provide any item for the reason that value range. I told him that I'd examined online and discovered the merchandise about the income floor. Then he got up and stated "Show me" while giggling.

The thing is that I extended to "Create the Purchase" even though salesperson might have cared less. I bought them and visited choose it-up. It had been faulty. I told the salesperson and he explained another is likely to be delivered and certainly will get to the following fourteen days. I had been never told something concerning shipping apart from "in the many, fourteen days". The purchase was completed in a rush since I have was having a general who'd an automobile big enough for that item and didn't wish to spend their period, it had been why I did so so much previous study. Additionally, used to do not need to bother the salesperson any more than feasible.

Really, while writing up the purchase he reported about his writing capabilities and brought me to think he was "worried" by completing the shape. I mentioned that I had been an excellent typist and may get it done for him if it'd aid. He explained, "that might be good", I told him to-go forward when I might delay.

I called today 12/22 and was informed from the salesperson that it had been not about the vehicle and he did not understand once the item might appear. I mentioned he understood this was for Holiday and he explained "there have been no guarantees", nowadays was the very first time I'd noticed this. I told him I needed my money-back and he explained, Okay, come and obtain it, though, it'll be shipped from corporate. I told him I had been surprised at his apathy, he didn't care. The paradox of everything.

I finally determined that publishing this notice is most likely a waste of my period because it isn't their issue. It's mine for having chose to purchase a item out of this organization after being handled so indifferent. I'm thinking about buying brand new furniture for my house this spring, including beds, etc. I understand today I will avoid this shop entirely.

I did so contact the shop to protest simply to discover the salesperson was the supervisor. I named their boss without any benefits. I tried completing the internet complaint type numerous occasions also it wouldn't let me key in my criticism.


Offender: Sofa Mart

Country: USA

Category: Shops, Products, Services

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