I was robbed during and b & e back in February. I got on the phone that day and called Safetouch to have my home secured. After they came out and put in the alarm I have had nothing but problems with them. I have had to make 4 separate tech calls to have them fix their crappy transmitter. I set off the alarm to test it and never received a call. After the moronic turn off your modem and turn it back on routine which I had already done, they scheduled a technician. This was a Monday. They said they can have a tech out on Friday. After going round and round with them they put me on a bump list. I got put on a bump list when I signed the contract for Safetouch. This company sucks. Well, they finally sent a tech who knew less than I did about their product. He was going to leave while the system still was not working. I persuaded him to put in new hardware. He did that and got a dispatcher to show that there was indeed communication.
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