The Past: Like many, I hired Safe Touch after I had a break in. Mine was a vehicle in my driveway. I called, and a rep came by the house and sold me on it. I signed a contract, which the rep told me turned into monthly payments after expiration. He said, after that point I could cancel at any time. ...
I needed a new security system installed because my home had none. I didn't want to sign anything longer than 3 months, however, Safe Touch's contract clearly states that their initial term is 36 months. I asked the sales guy if he had anything shorter and he said not for a new system. Nice guy, ...
Keypad panel has failed four times, imagine arming a system at night and coming in and not being able to disarm the alarm. Police has been dispatched 6 times due to faulty equiptment, installation. Last panel problem on 10/21 of which another $350 fine was assessed company refuses to write a letter ...
I purchaced my alarm system in July and at the time I choose the smart phone option to be able to monitor my home alarm from my phone. I paid a extra $199.00 for this option here it is Oct 15th and still do not have what I paid for. They were paid in full in July my mistake. I called two weeks ago ...
I called safe touch security to come in and install a wireless security system into my home. I did not want monthly payments, so I paid for the system up front. It was supposed to come with 3 years of monitoring. After 3 years, I start getting a monthly bill, so I called up and said I want to ...
I was robbed during and b & e back in February. I got on the phone that day and called Safetouch to have my home secured. After they came out and put in the alarm I have had nothing but problems with them. I have had to make 4 separate tech calls to have them fix their crappy transmitter. I set ...