Usacomplaints.com » Shops, Products, Services » Complaint / Review: Picture Me Portrait Studios - Poor customer service. #534639

Complaint / Review
Picture Me Portrait Studios
Poor customer service

Never use their solutions. This is how they handle their customers. I went there to possess my passport picture taken. Kristen, who stated she's a supervisor over there, got my picture. Like a person, I came across her to become fairly good. But like a shooter, she's probably the most inexperienced I've ever seen.

The passport picture of mine she got arrived having a tone behind my mind. The picture provides an impact as though I've long-hair, although it's extremely brief. After I told Kristen that I'm disappointed using the tone behind my mind, she mentioned it's due to the display she employs to take passport pictures. To consider your picture, I have to make use of the display. And therefore, once I take advantage of the display, appreciate your picture having a long-hair. But wait a sec, would you discover the clarification absurd?! At the conclusion of your day, like a customer, I don’t treatment whether you utilize your display or not. What I assume from you great passport picture. Accusing the display is comparable to the reasons you notice from some carwashes. Whenever you protest them the brushes-they utilize to clean the car are damaging your color, they state “Well, with no comb we can’t clean your vehicle! ” Exactly What A silly description! Kristen might let you know exactly the same: “It may be the display which makes your seem like a girl having a lengthy hair.”

One more thing that's absurd with this specific business is the fact that they utilize Palaroid to take passport pictures. Which means they consider your picture only types and whichever arrives consequently of it's ultimate item that you simply need to spend. Maannn, can’t you utilize camera so you consider many pictures of one's customer, demonstrate to them to him/her, and print-out the one which s/he preferred.

The history doesn't finish at this time. Image Me Portrait Studios has more to provide. Kristen gave me my picture without drying it correctly. You know what, after I popped the cover of the picture I then found out that my picture stay glued to the address. As outcome, the picture was broken. I visited constantly-grinning-and-never-acknowledging-her-problem Kristen, and informed her that not just she mess my passport picture, but additionally place it in to the address without drying it. Kristen is super-creative as it pertains to innovative answers. She stated she explained that I've to dry it for 20 minute. I would like to repeat it – for 20 minute!!! It's nearly around 30 minutes. Are you kidding me? Consider having your picture taken at Image Me Portrait Companies, then Kristen provides you with your picture and lets you know to dry it for 20 minute. You receive your picture, cautiously maintain its advantage, and hold off in Walmart (Image Me Portrait Companies often works in Walmart) drying it for that next 20 minute. Whoa! I can’t think we're residing in the 21 millennium! Simply ensure that you maintain your wagon and dry your picture.

Anyhow, Kristen never admits her problem. Whichever happens for your image it's YOUR problem. I expected for reimbursement, she said no.

Wishing that the boss will be a greater individual to talk to, I appeared on her tel amount. The data about the galleries wall had a title (Tracy) and her tel amount. I attempted to achieve her-but I had been usually submitted to voice-mail package. I quit her 3 messages on Friday. She returned in my experience just on Wednesday of the following week. Which is my feeling that she returned in my experience just after I told Kristen that I'm awaiting the phone call of course if she doesn't return to me I'll attempt to contact individuals who monitor her. After I talked to Tracy, they “kindly” decided to return my 10 USD.

I were left with having my picture taken at resume Drugstore. Isn’t it a pity on Image Me Portrait Galleries that their prospects wind up having their picture drawn in a drugstore. The woman who got my picture wasn't a shooter. She applied camera, required many pictures and requested with one I preferred. I select one, she published 4 pictures, documented my photos to some Disc and billed me for several that anything around 7.50 USD. Pity you Photograph Me Portrait Studios. An individual in a drugstore does a much better work then you definitely!


Offender: Picture Me Portrait Studios

Country: USA   State: Indiana   City: South Bend

Category: Shops, Products, Services

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