CSBoots claims to be a distributor of authentic Ugg boots. The boots are only slightly discounted at 10%-20% less than full-price retailers. These turn out to be counterfeit. The boots are high quality imitations, but there are some prominent signs. First, the boots ship from China. The outer box is styrofoam with a packing tape wrapping. The inner box is a flimsy imitation of the authentic Ugg box. The shoes themselves are remarkable, but have their own signs. The label on the heel of the shoe has poor stitching. The logo on this label has a registered trademark symbol that is separate from the Ugg logo. The authentic labels have registered trademark symbols that overlap. The soles of the counterfeit boot are rigid, while the soles of the authentic shoe are flexible. The counterfeit shoe has a slight chemical smell that is absent from the authentic shoe. The counterfeit shoe is also slightly smaller than the authentic shoe of the same size designation.
CSBoots has a return option, but the buyer must ship the item back to China at his or her expense, and these shipping prices can be quite high. CSBoots also charges a restock fee of 30%. With these two large expenses, it is often more costly to return an item than to keep it.
CSBoots links to the Zumboot site and falsely claims that it is the official Ugg site.
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