November 23
To Whom It May Concern:
I do not even know where to begin with this letter; at a minimum AT&T is an extremely deceptive company and at worst it is breaking the law in regards to advertising. If I do not get satisfaction through writing this letter I will be filing a formal compliant with my states Attorney General, the Federal Trade Commission, and talking to the local news about AT&Ts deceptive advertising practices.
On Sunday, November 22nd, I logged into my wireless account online and decided to shop for a new phone, specifically the BlackBerry Bold 9700. I went through the Upgrade link and noted where your records indicated I was not eligible for an upgrade until 12/18, but decided to just go ahead and pay the full price.
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