DIRECT LIFTS Now certified? A Certified Nightmare so far!
I read postings on how good their automotive 4 post lifts were supposed to be, so I bought one recently (4 post pro pack 9 plus) and had hidden damage from shipping or other which gouged and scraped it all up (on the top of the main runway) and Greg Smith equipment has advised that when it leaves their store, its mine and not their responsibility (even tho I paid for them to ship it, they choose the shipping, and they havent answered the question of if they check the bottom of the 2500 package at their warehouse before it leaves), They first advised me for two weeks that they were filing a claim with the shipping company and waiting for a response, only to then tell me that it was my problem to file a claim.
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