I have a bill that I am disputing with a cellular phone company. They referred my account to NCO services.
I received a letter from NCO saying I owed money. I wrote back saying that I disputed these charges.
I then received another letter. I called them to get the situation resolved. Words cannot describe to horrible way that I was treated. I was hung up upon twice, called names, etc.
I understand there is a need for companies to receive monies owed to them, but the use of the likes of NCO reflects badly on a company.
Please be careful in dealing with them. They are unbelievable.
Best Regards,
Denise
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